From your very first call, our role is to take care of the details, the practical matters and the arrangements for you and your family.
Working with the Hospital, the Doctors and the Coroner, we will take care of collections and transfers to make sure everything goes as smoothly as possible.
Once we have collected your loved one, we will provide a respectable, lined and furnished, oak finished coffin suitable for cremation. We will prepare and look after them in our private mortuary facilities until the day of the funeral.
To make sure everything is in order, our experienced staff will visit you to complete the necessary paperwork. We will also take this opportunity to discuss the funeral service you feel will be most appropriate for you and your family.
We will arrange whatever form of service best suits you and your family;
You may decide on a religious service held in the crematorium chapel, or in your local church (church and/or minister’s fees are not included in our charges).
You may prefer to have a semi or non-religious service with your own celebrant (celebrant fees are not included in our charges). We can introduce a Humanist or Civil Celebrant, if it helps.
You might want to put together your own, informal Family Service. If so, we will help you prepare and present your own short, suitable memorial service.
The main consideration here is that, whatever kind of service you choose to have, this moment is personal and particular to your family. It is important that it is right for you.
On the day of the funeral, our staff and hearse will attend either the crematorium you have chosen, or come to meet you, and lead you in a cortège to the crematorium.
Our staff will bear the coffin into the crematorium chapel, and attend to the seating of your family and guests, and to the placing of any floral tributes. Once everyone is settled, there will be ample time for your service. There will be facilities to play your choice of music during the service.
After the funeral, we can arrange for the ashes to be scattered in a dignified manner in the crematorium garden of rest, or to bring them home to you within a few days of the service.
Please take a moment to read some of the kind words from other families.